Shipping policy
LOCAL DELIVERY
Free local delivery is offered for shipping addresses within 20 km from our workshop. Local delivery will occur within 1 to 5 business days after you received a fulfillment confirmation by email. Notifications will also be sent by email once it’s out for delivery and when it’s delivered.
Contact us for any specific instructions concerning your local delivery.
NATIONAL SHIPPING
Once the product is finished, you will receive an email confirming the product has been fulfilled and a tracking number will be provided. Allow 1 to 5 business days for the order to be shipped.
Free shipping within Canada
Canada Post- EXPEDITED PARCEL service
Tracking number & insurance included
Circle A Chainmail is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Circle A Chainmail is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods.
*If the shipping option you chose at the checkout includes insurance coverage, please contact us.
SHIPPING TIME ESTIMATION
Local: 1 business day
Regional: Up to 3 business days
National: Up to 7 business days
INTERNATIONAL SHIPPING
Once the product is finished, you will receive an email confirming the product has been fulfilled and a tracking number will be provided. Allow 1 to 5 business days for the order to be shipped.
International shipping prices and time frames vary by where you are located. Shipping choices by Canada Post will be calculated and displayed at checkout.
Circle A Chainmail is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Circle A Chainmail is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods.
*If the shipping option you chose at the checkout includes insurance coverage, please contact us.
USA - SHIPPING OPTIONS
- Canada Post Small Packet USA Air
5 to 8 business days
NO tracking number and NO insurance coverage
- Canada Post Tracked Packet USA
4 to 7 business days
Includes a tracking number and insurance coverage.
REST OF THE WORLD
- Canada Post Small Packet International Surface
27 to 83 business days
NO tracking number and NO insurance
- Canada Post Small Packet International Air
5 to 11 business days
NO tracking number and NO insurance
- Canada Post Tracked Packet International
8 to 32 business days
Does include a tracking number and insurance