Production & delivery policy
PRODUCTION PROCESS,
DELIVERY TIME
Every jewelry you order through one of our different sale platforms (online store, Etsy, Depop, or social media) is made-to-order. It means that the production of the product is made after a customer placed an order for it. Once the purchase is completed, you will receive a confirmation email. Your order is then automatically added to the queue.
As Circle A Chainmail offers pieces of jewelry that are designed and handmade by only one person, you have to expect a production time from 4 to 6 weeks, before it gets shipped or delivered.
Once the product is finished, you will receive a email confirming the product has been fulfilled and a tracking number will be provided. Allow 1 to 5 business days for the order to be shipped.
However, please note that the production time is an estimate and may be influenced by different events out of our control. If at any point you are curious as to what stage your piece is at in production, do not hesitate to contact us.
RUSH ORDER
If you need your jewelry faster, we can accommodate you with a rush order fee; this option puts your order at the head of our production queue. This service fee will decrease the production time to 7-14 business days (if supplies are on hand) and does not include shipping.
The rush order fee depends on the price of the product selected:
Products of 50$ or less : Rush fee of 20$
Products over 50$ : Rush fee of 50$
It is possible to add an order rush fee after placing the order. There are no restrictions on the time you have to do this. If you want to add a rush order fee after you placed your order, send us a message!
SHIPPING POLICY AVAILABLE HERE